Privacy Policy

Privacy

First Class Hampers take your privacy very seriously. To better protect your privacy we provide this policy statement explaining our information practices.First Class Hampers is committed to stringent data security. To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Information you provide us

To process your order, we need information such as your name, email or contact number, delivery address and payment details. Other information will also be collected with your permission from time to time. Outside of information that you enter on the web site, we also receive and store certain types of information when you interact with FirstClassHampers.com.au, this is provided through the use of Cookies.

How do we use the information?

To enhance your shopping experience:

  • To communicate to you special offers, new products and services.  You have the option to opt-out of this communication by replying to the communication with an unsubscribe message.
  • To help FirstClassHampers.com.au improve on the services provided.

It is important to note that we send periodical communications to people who have "opted in" to receive email updates about products and special offers, and retain the right to inform our customers of changes in our business operations from time to time. We intend to honour our members' rights to privacy and do not set out to "spam" our customers in any way. We use the information you provide about someone else when placing an order only to deliver the merchandise and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. You can register with www.FirstClassHampers.com.au and become a Newsletter subscriber. First Class Hamper members receive a regular newsletter, as well as updates on our new products and services.

Disclosing Your Information

Authorities

We will pass on any information relating to suspected fraudulent activity to appropriate authorities.

Verification of Members

We do use various details to verify information given to us by our members. At times, we use:

  • Account names to compare with information on credit cards.
  • Phone numbers and email addresses provided to us to communicate with customers about payments.
  • Customer addresses to check against credit card billing addresses etc.
  • In cases where fraud or other crime is suspected, we do communicate with Police, Banks and other relevant authorities.

Lost login and Password details

All information is kept private. Many members sometimes forget details such as their passwords. We do not distribute these either via telephone or email. The customer is emailed their password rather than the actual password being given out. Information Security All information submitted to FirstClassHampers.com.au is secured using Secure Sockets Layer (SSL) software. Information sitting on the FirstClassHampers.com.au website is protected by state-of-the-art encryption and firewall technology Accessing Your Information You can correct or change data in your personally identifiable information at any time by contacting us.Should you have other questions or concerns about these privacy policies, please contact us at FirstClassHampers.com.au or call 1300 131 151 or email This email address is being protected from spam bots, you need JavaScript enabled to view it .

Changes in Practices

First Class Hampers will keep this Privacy Policy current, and we will inform you of any changes that we make.

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