Christmas Testimonials 2008: "I sent an email to your sales department at the end of last year to thank them for their excellent service in our order, which I would say would have been a lot of work for them but it went without a hitch. I didn't actually see inside any of the gift boxes personally but the feedback I have had was excellent. We've been doing hampers for years now however we've never received positive feedback from the right people, i.e. those that we actually sent the hampers to. So thank you and I look forward to continuing to order this year. Also, your sales team is to be congratulated." Susie Paterson Marketing Executive Neumann Steel "I can honestly say that I have nothing but positive feedback regarding my entire experience with your company. The whole process was very easy and I have had a lot of very positive feedback from a number of clients regarding the high quality of your hampers. I’ve not had feedback like that in the past and it usually takes a a lot to receive compliments from clients so I can only assume they were genuinely impressed. One client actually asked for your website details etc so she could order hampers for her clients.So thanks again for the great service and I will be in touch when I need to order again." Anne-Marie Ahlstrom Senior Marketing Executive Grant Thornton "I don’t normally send thank you emails, but from what I hear from my clients, you guys did a great job. Everyone has been very impressed with the hampers. So thank you for your efforts." Jamie Cohen Director Clockwork Films "Brilliant! Actually saw some of the hampers this morning and we are really happy with how they are presented. Everyone was thrilled to receive them. The service was fabulous so thanks very much and we will certainly use First Class Hampers again." Leanne Scanlon Geelong Football Club "All the hampers were good and well received! You made the process of ordering such a large quantity of hampers very easy!" Sue O'Brien Human Resources Manager Westfield "I must pass on some good feedback to the team at First Class Hampers; you have all been very helpful, efficient and have made it an easy process to send hampers to our valued clients. In the past we have gone through other suppliers to send our hampers but we will definitely be staying with First Class Hampers in the years to come." Tessa Stocks Marketing Manager The Good Guys "Thank you so much, our clients were very impressed and I have received several emails telling us how fantastic the hampers were. Could you please send me another brochure for this year’s Christmas gifts? We will definitely be using your services and also recommending you again." April Harris Agility "I can honestly say we were very impressed with the product and service we received from First Class Hampers. From the feedback we have received from our clients they were very impressed with their Christmas Gifts. I have since referred my mother to your website for ‘Thank you’ gifts and she has called me to say she was also very impressed with how quick the order arrived and the high quality of the products. Thank you again for your assistance with putting through our order and I look forward to working with you again in the future." Jean Hunt Magnitude Financial Planning "Thank you for all your help and efficiency from everyone at First Class Hampers leading up to the Christmas break. We really appreciated the support you gave us on the larger order and again on the extra ones put through afterwards. We really appreciated the personal attention you took and the speed in which our orders were followed through. So thank you again." Laura Naylor Swisslog Australia Pty Ltd Other Testimonials: "I ordered a hamper through you last week and had it delivered to my doctor in Sydney to thank him for being such a wonderful doctor that he is! I just wanted to let you that he was absolutely thrilled with your hamper and commented on how it was so very well presented and that it was presented very professionally and classy. I just wanted to say a BIG thank you, as I was so happy to have him react like that about the hamper!! It may be a while again before I order another hamper, but when I do, it will definitely be with you!!" Melinda Wilson "This was my first foray into "internet gift giving" and I must say I am absolutely delighted. My client, to whom I sent the gift, was totally rapt and her excitement just leapt out of the email she sent me to say thank you. I think what impressed me most was that, even though I instigated the process on-line, I was actually dealing with a real person who could interpret and react to my needs. Linda was fantastic in keeping me informed of what was going on. Congratulations on a great service. I shall certainly be doing this again when the opportunity arises." Gayle McGovern eXenet Pty Ltd "Service was excellent, and in fact I ordered more hampers on the strength of it and referred your company to two others. I will be ordering more this year instead of other gifts — great hampers — great service, a pleasure doing business with you." Sally Fiesta Holidays "I was very impressed with First Class Hampers quality, efficiency and service. The hamper I ordered was delivered promptly and contained nothing but the finest quality products. The hamper was presented attractively and the personalised card a fine added touch. The cost was reasonable and I would definitely recommend it to anyone who asked. Thanks for your help, it was greatly appreciated!" Rob Cassidy Vendor Assurance Coordinator Sigma Pharmaceuticals (Australia) Ltd. "I found the on-line ordering process very simple, my orders were received and the receivers were very impressed with their gifts. Your customer service staff were also very friendly and helpful. I would have no hesitation in using First Class Hampers for any future orders and would definitely recommend you to others. Keep up the good work." Linda Edwards Executive Assistant to General Manager Australia & New Zealand Marriott International Hotels. “First Class Hampers provide us with all our hamper needs. The ease of ordering along with Australia wide delivery means we can reach and reward any of our clients and staff. With their free corporate branding to their great service and exceptional style, First Class Hampers truly are the corporate hamper specialists." Theo Papas Product Development Manager Flight Centre Ltd "Thank you First Class Hampers for all the headaches you have relieved me of! ParkTrent has found your services to be of a very high standard and to be one of the most efficient and professional companies we have had the pleasure of dealing with. With prompt delivery and the high quality products, our clients have been grateful in receiving First Class Hampers as a gift. Our Company will be continuing with your services and your ideas in the New Year 2007 we look forward to having your creative ideas come to us again in your beautiful corporate packaging." Lynn Johnston Public Relations Manager ParkTrent Properties Group "As a busy real estate office, we decided that flowers were not enough to have an impact. Since using First Class Hampers we have received incredible response from clients who were just not expecting such a wonderful surprise. Not only is the product brilliant, the team you deal with support a true customer experience. I am a raving fan!" Adam Porteous Director Raine and Horne Real Estate "First Class Hampers have enabled our business to show our clients tangible appreciation for their business, no matter where they are in Australia. The many different hampers enable us to tailor our appreciation to suit the client. The whole process is extremely efficient and cost effective and is capped off by a customised corporate image ribbon and letter that ensures our business remains in the minds of our clients. This is great for maintaining relationships and starting new ones through referrals. Thanks First Class, for your first class service." Adrian Rogers Director Barrington Brown Financial Group "Lifestyle Financial Solutions started using First Class Hampers in May 2006 and are delighted with their service. Their website is simple and easy to use and their range is fabulous. The staff are very friendly and our orders are processed quickly. Since we started sending First Class Hampers with our personalised ribbons, we have received many excited phone calls and emails from our clients thanking them for their wonderful surprises." Diane Brinkley Lifestyle Financial Solutions, Maroochydore QLD "Very well received! Customer service was definitely first class - you live up to your name! Delivery was on-time (as promised) and goods were of very high quality. Well done on a great business transaction - will definitely be using you again in the near future" Baldeep Bargri "I will definitely be using your company again as these days, no matter what industry you are in, the quality of customer service is quite poor but this was the absolute opposite to the service I receive from your company. The whole process was excellent from start to finish. I would recommend your company to anyone." Sonya Harward + Brown Interior Design Consultants "The service you provided whilst I was organising the hamper was outstanding, nothing was to much trouble and your prompt provision of information was much appreciated. The recipients were really pleased with the hamper and said it looked fantastic and the products in it were lovely. I'll definitely be using First Class Hampers again and will be recommending them to anyone I know that is in the market for a hamper." Carli "The hamper I sent arrived right on time, was easy to track and was very much appreciated by the recipient. Will definitely use the service again! Just wish someone would send me one!" Kate "I have had great feedback from my clients. I send hampers out now not just for special occasions but for as I call it "random acts of hampering" and they love it. Thank you First Class Hampers." Deb Crump Account Manager Corporate Traveller QLD "I LOVE to send clients first class hampers - there is lots to choose from, they are so easy to book, and is great that they are branded to Escape Travel!" Kim Ross Manager Escape Travel "Over the past two years we have had dealings with First Class Hampers and have found their friendly, courteous & efficient manner truly refreshing to deal with. We have purchased various hampers and have been delighted with the no fuss delivery, the excellent presentation & the content of the hampers, which from the feedback from our clients are always a highlight at our corporate meetings & conferences. Forms Express appreciates the professionalism and the fantastic service we have received from First Class Hampers and we intend to continue this working relationship well into the future." Sarina Noble Forms Express Account Executive "First Class Hampers provides a high quality service for us. The website is very informative and easy to use. The hampers are delivered very promptly and our clients are delighted with their gifts. Overall First Class Hampers provides a quality service and we look forward to using them again and again." Mark Cunneen Regional Relationship Manager Bendigo Bank Limited "I have used First Class Hampers on many occasions as rewards to my staff. I have always found First Class Hampers to be very prompt, efficient and friendly. They are very competitively priced and the packaging is great. I always get great feedback from staff who receive these hampers." Aileen Bratton Area Leader Travel Associates "We have used First Class Hampers for our clients over the past couple of years and always found them a great way to say 'Thank You" or "Congratulations" for any occasion. The ease of being able to order on line and have a hamper customised with our ribbon & greeting cards is fantastic." Claire Williamson Account Manager Stage & Screen "I am thrilled with First Class Hampers and so are my clients! Your corporate branding looks fantastic, thank you." Renae Martin Sales Executive Newmans Holidays "First Class Hamper's service is fantastic. I needed to make some slight variations to the order and this was easily accommodated. The hampers are delivered on time and the receiver was extremely happy. I will defiantly continue using their service again." Nicole Meyer Account Manager TQ3 "I have used First Class Hampers for gifts and surprises for my clients and staff for the past 2 years and without a doubt the service is impeccable. The hampers can be "made to suit" and deliveries always with haste and best of all is hearing the great comments the people who get the hampers say. Their name says it all!" Steve Paterson Team Leader Infinity Holidays Australian Sales "Thanks for all the fantastic hampers and professional service you and your staff have provided - it is greatly appreciated." Nerida Guernieri Ticket Centre Brisbane "This is a great service and one I will be sure to use again! On top of this being an great concept, you also provide very efficient service to back it up.. something that seems rare these days! Well done & congratulations on excellent service & a great concept!" Angela La Sala Operations Manager AAMI eBusiness
|