EXPRESS DELIVERY — AUSTRALIA WIDE!Delivery Costs Delivery is $9.50 per hamper to ANY address in Australia. Delivery Timeframe Orders placed by 2pm EST are express air couriered to ANY address in Australia by the next business day*(for non metro or remote areas please allow extra delivery time.) *We use external air freight couriers who make their best endeavours to deliver next business day, however please note next business day delivery can not be guaranteed. In some instances it is not always possible due to unforseen circumstances or events beyond our control. It is advisable to order early when your hamper is required by a specific date. Deliveries are made during business hours Monday to Friday within Australia only. No deliveries occur on public holidays. Same Day Delivery Same day delivery is available for Melbourne/Melbourne Metro & Geelong areas at an extra delivery cost-Please call us on 1300 131 151 to arrange and for additional delivery fee quote. Incorrect Delivery Information Please enter all delivery details carefully. You must include ALL address details including full street number, street name and company name if applicable. Inaccurate or incorrect delivery information can delay delivery. A re-delivery fee will be passed onto you from our couriers for incorrect address details. The minimum fee for re-delivery is $16.50. Bulk Order Discounts Discounts may apply for bulk orders delivered to one address-please enquire for a quote. Late Delivery It is the customer's responsibility to inform us if an order has not arrived. We will contact the courier to ensure delivery occurs as soon as possible. PO Boxes We do not deliver to PO boxes. Deliveries to Hospitals & Hotels First Class Hampers make every effort to deliver your hamper the next business day to Hospitals and Hotels. Please ensure your recipient has enough time before checking out to receive their hamper in allowing for hampers to pass through possible security checks/mail room registers at these locations. Please note First Class Hampers accepts no responsibility once the parcel has been signed for by these premises in ensuring they pass these hampers onto the recipient and has no control over the timeframe for these businesses to pass the hamper onto the recipient. Delivery to a work or home address is always recommended. Other Important Delivery Information We cannot accept a specified delivery time (eg 5.00pm). If the recipient is not home and there is a suitable place to leave the hamper it will be left at the property, if there is no suitable place a calling card will be left. Cancellation of gift orders must be made within 48 hours prior to delivery. We do not accept cancellations under any circumstances once the gift has left our premises. Delivery to a business address is always advisable. The business/organisation name must be provided on your order for our couriers to deliver to a business address. |