Customer Reviews

Christmas 2017 Customer Review
5 stars

"From our end all went extremely well. Hampers were delivered as expected and packaged very well. Very easy for us to distribute and organise. Well done."

Crown Casino Head Office

Christmas 2017 Customer Review
5 stars

"Last Christmas was the first time we ordered hampers for our staff from your company. We had been using another company for the past decade and my assistant suggested we try First Class Hampers for a change. We were growing tired of the increasing costs, smaller hampers and hefty delivery charges as we order 70-80 hampers per year.

From an administrative perspective we liked:

  • the ease with which we were able to place our orders online (easy to navigate website, good graphics, layout and options)
  • membership which gave us free (and very fast) delivery - very attractive feature!!
  • being able to save our recipients details for future orders as we often send at least 2 gifts per year to our staff (Christmas and birthdays plus other special occasions)
  • great service
  • a phone call from First Class Hampers to tell us how we can place bulk orders in future more efficiently - problem fixed in less than a minute

The hampers were well received by our staff, all of whom who commented favourably on the quality and quantity of the hampers."


Christmas 2017 Customer Review
5 stars

"It is a pleasure always to deal with you and use First Class Hampers for our Christmas gifts.  Your hampers are exactly that, FIRST CLASS and your service to us has been great.

Look forward to doing business with you again."


Christmas 2017 Customer Review
5 stars

"We use your firm because you are very efficient and professional and the hampers always get a great response from our clients!"

GFP Studios

Christmas 2017 Customer Review
5 stars

"Just wanted to thank you for my recent Christmas Hamper order.

The recipients were extremely impressed with the presentation and contents and it exceeded my expectations.

Service and product are excellent and will use your services again when required, thanks."


Christmas 2017 Customer Review
5 stars

"Once again First Class Hampers far exceeded expectations and delivered on so many fronts with the hamper I sent to my agents up in Sydney for Christmas. All of the agents in there were fighting over the amazing pieces they had to choose from.

Thanks so much for such quick, efficient and professional service - you know I'll always be back!!"


Christmas 2017 Customer Review
5 stars

"Our Christmas were beautifully presented and the contents were all delicious. I can honestly say these were the nicest hampers I’ve ever purchased – thank you. We’ll be using First Class Hampers again, that’s for sure!"


Christmas 2017 Customer Review
5 stars

"We have had positive feedback on your hampers this week thanks.

Even had a customer that wanted your details to use your company next week!"

Mega Freight

Christmas 2017 Customer Review
5 stars

"Hampers were lovely and well received, as always!"

BT Financial

Christmas 2017 Customer Review
5 stars

"Thank you once again for the wonderful service and high quality products! Our recipients were delighted to receive their hampers."

James Bennett

"I was so impressed with the service provided by your company.

Everything that was promised was delivered, plus!

I was delighted to receive some lovely phone calls from our dealers, thanking us for the hampers, and informing us of how lovely they were.

Your office staff were more than helpful, very considerate, and professional, and totally instilled my confidence in your company’s ability to deliver on time.

I would recommend your company in a heartbeat, and will hopefully be using your services again, albeit with more lead time for you!"

Subaru Australia

"As the person who not only ordered the hampers but was also a recipient of one, I was extremely pleased. A lot of times when you get hampers like this there are many items that end up being thrown out. I’m pleased to say we used everything in the hamper, so thank you very much.

We will certainly think of you when ordering hampers in the future."

Domain Principal Group

"My experience with First Class Hampers has been exceptionally good. We have been using your services for two years now and the feedback from our clients regarding the gift hampers were all very positive.

I am particularly impressed with your customer service, having experience your staff touching base with me to confirm all that bookings were accurate and delivery time is met. Your customer service staffs were not only friendly and courteous but helpful and knowledgeable.

Overall, we are very pleased and happy with the services of First Class Hampers and will continue to use your excellent service in the near future."


"We were very happy with the level of customer service provided to us whilst ordering the hampers. Your company came highly recommended to us by 2 friends of mine. I was especially happy with the help given to me, over the phone and via email, so our order could be placed quickly and efficiently."


"A big THANK YOU to First Class Hampers for doing a great job at short notice. The hampers were amazing, the delivery was great as we received the hampers in a couple of days of ordering. The customer service was exceptional and very helpful.

I will definitely be using First Class Hampers again."

Woollam Construction

"I just wanted you to know that all our clients and customers who received hampers from First Class Hampers are truly enjoyed and feel honoured. Your business is much appreciated, and we will do our very best to continue to use ‘First class’ for all our gift needs. The service we received from your office is always outstanding.

Thanks again! We look forward to use your service for many years to come."

Rio Tinto

"We have used First Class Hampers before and have always found the hampers really good. I like that what is inside them is edible, unlike a lot of hampers that have a lot in them, but you find it is still in the cupboard a year or two later. The free delivery is also very appealing. As they are always gifts to our good customers, the feedback to us is always positive.

We look forward to using you again next year."


"I can't fault the service you have provided. Very quick and simple website and ordering process for multiple hampers was very easy. We got such good feedback, I have to say we are a little jealous in the office as we didn't order one for us!

We will definitely be using First Class Hampers again."

Code Control

"First Class Hampers always exceeds our expectations! I even stuffed up with a address on the spreadsheet and it was sorted out promptly by your staff. We will definitely select and recommend First Class Hampers in the future."


"I did not see your hampers but based on the response from those who received them, they were fantastic. I wished someone had sent me one!

Also your service was excellent, there was a lovely girl in the office who spent a lot of time with me as I had several to go out and she was extremely patient and helpful. They each had different names, words etc to go out so she was absolutely fantastic. I was very indecisive and she helped me immensely. Please pass on my thanks to her.

My only other feedback would be that next year perhaps stock up a little more because most of your hampers were sold out. In saying that however I did book quite late so I guess I have myself to blame so it is not really a complaint, only a suggestion because it seems you were very popular!"


"I’d just like to say that our whole team enjoyed the hampers, and they really exceeded my expectations. We really appreciated the fact that all the gifts were sourced locally from Australia and presented beautifully, in the Yering Station Duo hampers.

Also, the delivery was very fast and customer service was of great assistance! Overall, I look forward to using your company again!"

Vertex Pharmaceuticals

"I just wanted to say that your service has been absolutely outstanding I will definitely be a repeat customer. I have never received such exceptional customer service as I recently experienced using your company. Thank you again and please pass on my appreciation to the rest of the team/Management. The hamper was very good quality and my clients and staff gave me great feedback (I should have got one for myself as well; my wife was very disappointed!)."


"As always, your hampers were very well received and we’ve had nothing but great comments on the range and quality of the products included. Every detail down to the box and matching cards has received great feedback.

We couldn’t be happier and will definitely be purchasing this year’s from you again.

Thanks for the great service."

Avalon Airport

"I would just like to say First Class Hampers exceeded our expectations. The professional service delivered by your office staff is fantastic. They were extremely helpful and efficient in answering any queries we had and in assisting in organising the initial hampers and then the additional hampers we ordered.

I would recommend First Class Hampers to anyone looking to provide a corporate hampers to their clients, or for that matter anyone looking to send a hamper. Everything was made easy from selection, ordering, corporate branding and delivery and our clients were very happy with the hampers they received.

Your website is informative with excellent descriptions of the contents of the hampers and fantastic images."

Premier Capital Developments

"Thank you so much for your help. It saved a lot of time and energy being able deliver over 100 hampers all around the country on one order with one point of contact.

The whole team in the office were all very helpful and prompt to respond to any queries."


"We received many lovely comments from our clients and one client said they felt quite privileged to receive such a gift.

We also had the good fortune to be on the receiving end of a First Class Hamper from a client of ours so we could see firsthand how professional they look and many of us enjoyed the contents.

I will be recommending that we use First Class Hampers again for whatever the occasion.

Thank you for your great customer service and great products."

Leanne Latemore
MAP Financial Planning Pty Ltd

"Hi First Class Hampers,

1. Love the huge number of hampers to choose from. 2. Love the easy checkout and flat rate postage 3. Sent one hamper to a doctor whom we have deep regard for, and the best compliments you guys can receive is that she was sooooo impressed by her hamper from you, that she told her practice manager to send your hampers to everyone she had to compliment for 2011!

Great experience all round."

Grace Leong

"I have received only great feedback about your hampers – the recipients have been delighted and thrilled by their contents so thank you.

Your website is easy to navigate, creating an order is extremely simple, your delivery promise is great and the quality of your products are first class. What more can I say!"

- ResMed Ltd

"Your service was amazing. What I love about you guys is the variety and quality."

Dynamic Taxation Services

"I have nothing but positive feedback for you… staff, service, quality/quantity, all were fantastic. We will definitely use your service again.


Evolve IT Australia PTY LTD

"Thank you again for your excellent service, I had hampers sent to a number of different locations and they all arrived on time and in perfect condition. The feedback we got was fantastic, everyone thought they were wonderful. I will definitely be using First Class Hampers again."


"Just wanted to congratulate you all on a great service.

I have had extremely positive feedback from my clients and will definitely use and recommend you in future.

Have a great day."


"I have been both a giver and a receiver of a First class Hamper.

I was very impressed with the hampers themselves (received and feedback from the one ordered), the ease of ordering, the efficiency of delivery in a busy period, the value for money.

I have also given personal recommendation to others about this product and would definitely use it again in the future."


"The turnaround time was excellent the recipients loved the hampers. I shop online for the convenience and time saving – so not to have a single hiccup/delay etc is what I expect when I transact online and my expectations were met."


"As we live in UK we have not been able to see or sample the hamper we ordered through you. However, our family in Australia reported it was very good, especially the bottle of wine. Thank you. If the occasion arises we would like to use you again."


"I am very happy with the service First Class Hampers have given me over the last 5 or so years. You have never disappointed me. I recommend you to my friends constantly."


"I sent an email to your sales department at the end of last year to thank them for their excellent service in our order, which I would say would have been a lot of work for them but it went without a hitch. I didn't actually see inside any of the gift boxes personally but the feedback I have had was excellent. We've been doing hampers for years now however we've never received positive feedback from the right people, i.e. those that we actually sent the hampers to. So thank you and I look forward to continuing to order this year. Also, your sales team is to be congratulated."

Susie Paterson
Marketing Executive
Neumann Steel

"I can honestly say that I have nothing but positive feedback regarding my entire experience with your company. The whole process was very easy and I have had a lot of very positive feedback from a number of clients regarding the high quality of your hampers. I’ve not had feedback like that in the past and it usually takes a a lot to receive compliments from clients so I can only assume they were genuinely impressed. One client actually asked for your website details etc so she could order hampers for her clients.So thanks again for the great service and I will be in touch when I need to order again."

Anne-Marie Ahlstrom
Senior Marketing Executive
Grant Thornton

"I don’t normally send thank you emails, but from what I hear from my clients, you guys did a great job. Everyone has been very impressed with the hampers. So thank you for your efforts."

Jamie Cohen
Clockwork Films

"Brilliant! Actually saw some of the hampers this morning and we are really happy with how they are presented. Everyone was thrilled to receive them.

The service was fabulous so thanks very much and we will certainly use First Class Hampers again."

Leanne Scanlon
Geelong Football Club

"All the hampers were good and well received! You made the process of ordering such a large quantity of hampers very easy!"

Sue O'Brien
Human Resources Manager

"I must pass on some good feedback to the team at First Class Hampers; you have all been very helpful, efficient and have made it an easy process to send hampers to our valued clients. In the past we have gone through other suppliers to send our hampers but we will definitely be staying with First Class Hampers in the years to come."

Tessa Stocks
Marketing Manager
The Good Guys

"Thank you so much, our clients were very impressed and I have received several emails telling us how fantastic the hampers were. We will definitely be using your services and also recommending you again."

April Harris

"I can honestly say we were very impressed with the product and service we received from First Class Hampers. From the feedback we have received from our clients, they were very impressed with their hampers.

I have since referred my mother to your website for ‘Thank you’ gifts and she has called me to say she was also very impressed with how quick the order arrived and the high quality of the products.

Thank you again for your assistance with putting through our order and I look forward to working with you again in the future."

Jean Hunt
Magnitude Financial Planning

"Thank you for all your help and efficiency from everyone at First Class Hampers. We really appreciated the support you gave us on the larger order and again on the extra ones put through afterwards. We really appreciated the personal attention you took and the speed in which our orders were followed through.

So thank you again."

Laura Naylor
Swisslog Australia Pty Ltd

"I ordered a hamper through you last week and had it delivered to my doctor in Sydney to thank him for being such a wonderful doctor that he is!

I just wanted to let you that he was absolutely thrilled with your hamper and commented on how it was so very well presented and that it was presented very professionally and classy.

I just wanted to say a BIG thank you, as I was so happy to have him react like that about the hamper!!

It may be a while again before I order another hamper, but when I do, it will definitely be with you!!"

Melinda Wilson

"This was my first foray into "internet gift giving" and I must say I am absolutely delighted. My client, to whom I sent the gift, was totally rapt and her excitement just leapt out of the email she sent me to say thank you. I think what impressed me most was that, even though I instigated the process on-line, I was actually dealing with a real person who could interpret and react to my needs. Linda was fantastic in keeping me informed of what was going on. Congratulations on a great service. I shall certainly be doing this again when the opportunity arises."

Gayle McGovern
eXenet Pty Ltd

"Service was excellent, and in fact I ordered more hampers on the strength of it and referred your company to two others. I will be ordering more this year instead of other gifts — great hampers — great service, a pleasure doing business with you."

Fiesta Holidays

"I was very impressed with First Class Hampers quality, efficiency and service. The hamper I ordered was delivered promptly and contained nothing but the finest quality products. The hamper was presented attractively and the personalised card a fine added touch. The cost was reasonable and I would definitely recommend it to anyone who asked. Thanks for your help, it was greatly appreciated!"

Rob Cassidy
Vendor Assurance Coordinator
Sigma Pharmaceuticals (Australia) Ltd.

"I found the on-line ordering process very simple, my orders were received and the receivers were very impressed with their gifts. Your customer service staff were also very friendly and helpful. I would have no hesitation in using First Class Hampers for any future orders and would definitely recommend you to others. Keep up the good work."

Linda Edwards
Executive Assistant to General Manager
Australia & New Zealand Marriott International Hotels.

"First Class Hampers provide us with all our hamper needs. The ease of ordering along with Australia wide delivery means we can reach and reward any of our clients and staff. With their free corporate branding to their great service and exceptional style, First Class Hampers truly are the corporate hamper specialists."

Theo Papas
Product Development Manager
Flight Centre Ltd

"Thank you First Class Hampers for all the headaches you have relieved me of!

ParkTrent has found your services to be of a very high standard and to be one of the most efficient and professional companies we have had the pleasure of dealing with.

With prompt delivery and the high quality products, our clients have been grateful in receiving First Class Hampers as a gift.

Our Company will be continuing with your services and your ideas in the New Year 2007 we look forward to having your creative ideas come to us again in your beautiful corporate packaging."

Lynn Johnston
Public Relations Manager
ParkTrent Properties Group

"As a busy real estate office, we decided that flowers were not enough to have an impact. Since using First Class Hampers we have received incredible response from clients who were just not expecting such a wonderful surprise. Not only is the product brilliant, the team you deal with support a true customer experience. I am a raving fan!"

Adam Porteous
Raine and Horne Real Estate

"First Class Hampers have enabled our business to show our clients tangible appreciation for their business, no matter where they are in Australia. The many different hampers enable us to tailor our appreciation to suit the client. The whole process is extremely efficient and cost effective and is capped off by a customised corporate image ribbon and letter that ensures our business remains in the minds of our clients. This is great for maintaining relationships and starting new ones through referrals. Thanks First Class, for your first class service."

Adrian Rogers
Barrington Brown Financial Group

"Lifestyle Financial Solutions started using First Class Hampers in May 2006 and are delighted with their service. Their website is simple and easy to use and their range is fabulous. The staff are very friendly and our orders are processed quickly. Since we started sending First Class Hampers with our personalised ribbons, we have received many excited phone calls and emails from our clients thanking them for their wonderful surprises."

Diane Brinkley
Lifestyle Financial Solutions, Maroochydore QLD

"Very well received! Customer service was definitely first class - you live up to your name! Delivery was on-time (as promised) and goods were of very high quality. Well done on a great business transaction - will definitely be using you again in the near future."

Harward + Brown Interior Design Consultants

"The service you provided whilst I was organising the hamper was outstanding, nothing was to much trouble and your prompt provision of information was much appreciated. The recipients were really pleased with the hamper and said it looked fantastic and the products in it were lovely.

I'll definitely be using First Class Hampers again and will be recommending them to anyone I know that is in the market for a hamper."


"The hamper I sent arrived right on time, was easy to track and was very much appreciated by the recipient. Will definitely use the service again! Just wish someone would send me one!"


"I have had great feedback from my clients. I send hampers out now not just for special occasions but for as I call it "random acts of hampering" and they love it. Thank you First Class Hampers."

Deb Crump
Account Manager Corporate Traveller QLD

"I LOVE to send clients first class hampers - there is lots to choose from, they are so easy to book, and is great that they are branded to Escape Travel!"

Kim Ross
Manager Escape Travel

"Over the past two years we have had dealings with First Class Hampers and have found their friendly, courteous & efficient manner truly refreshing to deal with. We have purchased various hampers and have been delighted with the no fuss delivery, the excellent presentation & the content of the hampers, which from the feedback from our clients are always a highlight at our corporate meetings & conferences.

Forms Express appreciates the professionalism and the fantastic service we have received from First Class Hampers and we intend to continue this working relationship well into the future."

Sarina Noble
Forms Express Account Executive

"First Class Hampers provides a high quality service for us. The website is very informative and easy to use. The hampers are delivered very promptly and our clients are delighted with their gifts. Overall First Class Hampers provides a quality service and we look forward to using them again and again."

Mark Cunneen
Regional Relationship Manager
Bendigo Bank Limited

"I have used First Class Hampers on many occasions as rewards to my staff. I have always found First Class Hampers to be very prompt, efficient and friendly. They are very competitively priced and the packaging is great. I always get great feedback from staff who receive these hampers."

Aileen Bratton
Area Leader Travel Associates

"We have used First Class Hampers for our clients over the past couple of years and always found them a great way to say 'Thank You" or "Congratulations" for any occasion. The ease of being able to order on line and have a hamper customised with our ribbon & greeting cards is fantastic."

Claire Williamson
Account Manager Stage & Screen

"I am thrilled with First Class Hampers and so are my clients! Your corporate branding looks fantastic, thank you."

Renae Martin
Sales Executive Newmans Holidays

"First Class Hamper's service is fantastic. I needed to make some slight variations to the order and this was easily accommodated. The hampers are delivered on time and the receiver was extremely happy. I will defiantly continue using their service again."

Nicole Meyer
Account Manager TQ3

"I have used First Class Hampers for gifts and surprises for my clients and staff for the past 2 years and without a doubt the service is impeccable. The hampers can be "made to suit" and deliveries always with haste and best of all is hearing the great comments the people who get the hampers say. Their name says it all!"

Steve Paterson
Team Leader
Infinity Holidays Australian Sales

"Thanks for all the fantastic hampers and professional service you and your staff have provided - it is greatly appreciated."

Nerida Guernieri
Ticket Centre

"This is a great service and one I will be sure to use again!

On top of this being a great concept, you also provide very efficient service to back it up.. something that seems rare these days! Well done & congratulations on excellent service & a great concept!"

Angela La Sala
Operations Manager
AAMI eBusiness

Express Delivery

Every hamper express delivered Australia wide for only $13.50!

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Corporate Branding

We are the specialists in branding your gift hampers and greeting cards with your company's logo and colours to ensure your gift stands out from the rest.

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